Terms and Conditions

In order to use the online booking system you must agree to the Terms and Conditions below, and tick the Acceptance box on the Shopping Basket page before continuing to the Payment section.

  • Bookings can be made up to 7 days in advance.

  • Payment is required at time of booking (non-refundable) unless the activity is included in your current membership.


  • Maximum 3 bookings per day - basket items 10.


  • All customers must report to reception on arrival.


  • Bookings are made in the name of a specified individual as set out on the booking confirmation and are non-transferable.


  • Online cancellations will be accepted up to 90 minutes before the session (pre-paid bookings will not be refunded). All cancellations will be monitored for abuse of the system.